Free 3 Year Warranty
Warranty Terms and Conditions
At De Dietrich, the quality of our after-sales service is just as important to us as the quality of our products.
Naturally, if you choose an appliance supplied by us, you will be able to rely upon your appliance to provide you with many years of loyal service and devotion to duty.
However, in the event of a problem, you can feel secure in the knowledge that De Dietrich's service is based right here in the UK with a network of engineers nationwide.
If you do encounter a problem simply contact our customer service representatives using the relevant information below:
In Warranty Repairs: 0333-043-6695
Out of Warranty Repairs: 0844-557-3701
Customer Service & Sales: 0845-600-3310
De Dietrich Warranty Conditions
Your De Dietrich warranty is valid on condition that:
The appliance has been correctly installed and used only on the electricity or gas supply stated on the appliance rating plate
The appliance has been used for normal domestic use only
The appliance has been used in accordance with the manufacturers operating and maintenance guidelines
The appliance has not been serviced or tampered with by an unauthorised De Dietrich service engineer
Your De Dietrich warranty does not cover:
Damage or service calls as a result of transportation, improper use or neglect
Replacement of any light bulbs
Replacement of any removable parts of glass or plastic
Replacement of any accessories such as oven trays
Replacement of any cosmetic parts including ceramic hob glass and all appliance doors.
Any service calls as a result of lack of maintenance of appliance.e.g blocked filters
Appliances found to be used in a commercial environment
Register Your De Dietrich Product